Returns, Refunds, & Exchanges

Returns & Exchanges

We want you to love your purchase from The Pickled Palm — but if something’s not quite right, we’ve made returns easy.

Go to our Self-Service Returns Portal .
Sign in using the email address you used at checkout.
Select the order you’d like to return and click Request return.
Follow the on-screen instructions to download your return label (if applicable) and ship your item back.
You’ll receive email updates as soon as your return is received and processed.

You’ll need to sign in to your account to start a return. Once logged in, select your order and click “Request return.”

Return window: within 30 days of delivery.
Condition: Items must be unworn, unwashed, and with original tags attached.
Exclusions: Final sale items, gift cards, and promotional giveaways cannot be returned.
Refunds: Issued to your original payment method once your return is received and inspected. The cost of originally shipping the product to you is not included within the refund.
Exchanges: Want a different size or color? Start a return and select Exchange.
Shipping: If the return is accepted, the Pickled Palm cover return shipping of the product.

If you have any questions about your order or the return process, reach out to us at contact@thepickledpalm.com

Thank you for shopping with The Pickled Palm we appreciate your support!